Add or Invite an Employee

Add or Invite an Employee

Add an Employee

Employees may be granted administrative access to the Portal. Some accounting software partners pass the employee records over to the portal; these synced employees will have an existing record, so you can skip down to Invite an Existing Employee. If your accounting software does not pass the employee records over, you can add an unsynced employee record by following the steps below:
  1.  Toward the bottom of the left menu, select Manage Employees.
     
  2. Click on "Add Employee" Icon

  3. Enter Name, Email Address, and Phone Number. Click "Create Employee"

  4. Select Roles, Click "Send Invitation


    1. Company Admin: This User Role will have access to billing related details and have the ability to manage all other company settings and information.
    2. Billing Admin: This User Role will have access to billing related details and have the ability to view all other company settings and information.
    3. Community Manager: This User Role will have the ability to manage assigned associations and information only.

Invite an Existing Employee

  1. Select Manage Employees

  2. Click on three verticle dots next to the employee's name. 

  3. Click either "Invite" or "Resend Invite".

Registration 

Employees will receive an email (shown below).  Here is how they register: 
  1. Click "Activate My Account". 

  2. Enter Personal Information, Click "Next".

  3. Create Password, Click "Register". 

  4. Read and accept the Terms of Use.


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