Email Activity
The email activity is where you can view the status of emails from the website and manage emails based on the status. Within the email activity you can search by email address or filter by the type of communication. To get to this module see the steps below.
1. Welcome "Your Name Here" menu
2. Communication
3. Email Activity
Email Activity: You can search by email address or filter by the type of communication. The folder icon will display the activity per email address. The logs will show the content of the email as well as the queued, skipped, and sent email addresses.
Suspended Addresses: You can suspend or remove suspended emails within this area.
Bounced Addresses: Allows you to manage bounced addresses which can happen when the receiving server denied the message.
Blocked Addresses: Allows you to manage blocked address, the receiving server denied the message.
Invalid Addresses: Allows you to manage emails that maybe formatted incorrectly or do not exist.
Spam Addresses: Allows you to manage addresses that reported emails from the website as spam.
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