The email activity is where you can view the status of emails from the website and manage emails based on the status. Within the email activity you can search by email address or filter by the type of communication. To get to this module see the steps below.
1. Welcome "Your Name Here" menu
3. Email Activity
Email Activity: You can search by email address or filter by the type of communication. The folder icon will display the activity per email address. The logs will show the content of the email as well as the queued, skipped, and sent email addresses.
Suspended Addresses: You can suspend or remove suspended emails within this area.
Bounced Addresses: Allows you to manage bounced addresses which can happen when the receiving server denied the message.
Blocked Addresses: Allows you to manage blocked address, the receiving server denied the message.
Invalid Addresses: Allows you to manage emails that maybe formatted incorrectly or do not exist.
Spam Addresses: Allows you to manage addresses that reported emails from the website as spam.
Suspend Email Account
Occasionally a resident will ask to be "taken off the list" or unsubscribed from the website. Use the Suspend Email Account module found in the Communications Area. Once suspended, the site will not send emails of any kind to that address. Should ...
Troubleshooting Email Delivery Issues
If you have a Homeowner who is not receiving eBlasts from the website, there are a few things you may check to discover the cause. Ensure Member is Subscribed to the Distribution List (DL): Go to Welcome Drop-Down and select Membership. In the second ...
Managing Aliases on Your Domain Email
To add, modify, or delete an email alias, you must have administrative access on your domain email account. Email aliases are addresses that are not connected to an account. They cannot be logged into, and there is no storage area on the email server ...
Manage Email Senders
Many areas of the website use the senders that are created on the site to generate emails, form submissions, and general notifications. In order to set up or manage these senders, you will need to follow these steps: Select the Welcome drop down ...
Accessing your Domain Email Hosted by ComWeb
This article will cover all of the different ways you can access or configure your new domain email hosted by ComWeb. First, some basic definitions Email User Account - This is a "real" email account. You can send and receive emails from this ...