How to Invite an Individual Resident
If a homeowner missed an invitation to the portal, if you have a new homeowner, or you just need to re-invite, you can invite an individual homeowner to your association's ComWeb Portal. Login to the ComWeb Portal by navigating to https://comwebportal.com/login
- Click the Resident Support drop-down menu and select Resident Search
- Choose the appropriate association by typing in the Association search bar
- Type any part of the homeowner's name in the Resident Search bar and click Search
- Click the homeowner's address to open their record
- Click Send Invite
ComWeb Portal Login Troubleshooting
This article will overview common Portal login issues and how to troubleshoot them with your residents. The most common login issues include: Identifying if a resident has successfully registered and confirmed their account. The resident needs to ...
How to Manually Send Bulk Resident Portal Invitations
This article will show Association Managers how to manually send bulk Portal registration invitations to one or more association(s). This process is to manually send invitations. If you would like to set up automatic invitations, click here. Please ...
How to Impersonate a Resident
You can impersonate a resident's account to see what they see. This is an extremely helpful feature when troubleshooting issues. From the Administrator menu, select the Resident Support drop down menu Select Resident Search Choose the Association ...
Add or Invite an Employee
Add an Employee Employees may be granted administrative access to the Portal. Some accounting software partners pass the employee records over to the portal; these synced employees will have an existing record, so you can skip down to Invite an ...
How to Enable Automatic Recurring Portal Invitations
This article will show Association Managers how to enable Recurring Bulk Portal Invitations. Managers can configure two different options for recurring portal invitations. Recurring Invitations for all Current and New Associations Recurring ...