How to Link/Un-link Additional Units to Your Account

How to Link/Un-link Additional Units to Your Account

This article will show you how to link additional units/properties to one user account on ComWeb portals. These properties do not need to be located within the same community to be linked, they just need to be using the ComWeb portals. This article will also show you how to unlink units.   


**PLEASE NOTE: ComWeb Technical Support is not authorized to share account numbers. Residents must get their account numbers from their Association Manager or Property Management Company. > Link Additional Units 
  1. Click Link Additional Units 

  1. Click in the box and follow the prompt to Start Typing your Neighborhood/Condo Association name: 

  1. Click to find you address by Street address or by Unit number 

  1. Enter the Unit Account Number in the comment box labeled Account Number 

  1. Click Link this unit 

  2.  Click Change Unit to access additional units then click on the desired unit > Link Additional Units

  1. Click Link Additional Units
  2. Click the Unlink button next to the appropriate unit
  3. Click Yes to proceed with unlinking a unit

    • Related Articles

    • How to Link Additional Units - Updated

      This article will show you how to link units. To link an additional unit, you must already have a user account. At this time, admins are unable to link units while impersonating user and the homeowners will need to link the unit themselves. ...
    • View Aging Report as a Board Member

      Board members whose community utilizes TOPS [ONE] as the accounting system can easily access an aging report on demand.  Please follow these steps to view this information:  Once logged in, click the Go to Board Area link. Please note that in order ...
    • How to Add an Occupant, Renter, or Tenant to my account to access the website

      How to Add an Occupant, Renter, or Tenant to my Account to Access the Website In ComWeb websites, Landlord's are able to manage accounts for their renters. There is a specific way that this must be done to give a renter the proper level of access and ...
    • Suspend Email Account

      Occasionally a resident will ask to be "taken off the list" or unsubscribed from the website. Use the Suspend Email Account module found in the Communications Area. Once suspended, the site will not send emails of any kind to that address. Should ...
    • Managing Users on Your Domain Emails

      To add, modify, or delete an email user, you must have administrative access on your domain email account. Email user accounts are true email accounts where a user may log in, storage messages, and respond directly from that email address. They are ...