How to Manually Send Bulk Resident Portal Invitations
This article will show Association Managers how to manually send bulk Portal registration invitations to one or more association(s). This process is to manually send invitations. If you would like to set up automatic invitations, click here. Please note, invitations can only be sent once every 24 hours to prevent spamming homeowners.
Manually Send Bulk Resident Invitations:
- Click the checkbox next to the appropriate associations (or click the top checkbox to select all associations)
- Click Preview Invitation to view the Registration Invitation
- Click Send Invitations
- Click Yes if you wish to continue
How to Review Resident Invitation Statistics:
Click the information icon under the Last Invites Sent section to view the Invitation Results
- Only the most recent Invitation Results are available to view
Click on each box to view the statistics for the category
- Success Rate: residents who registered for the portal as a result of the Registration Invitation email
- Bounced: residents whose registration invitation bounced
- Clicked: residents who opened the email and clicked the registration link
- Failed: messages were unable to send
- In Process: still attempting to send the registration invitation
- Opened: residents who opened the email, but did not click on the registration link
- Unopened: residents who have not yet opened the email
- Unsubscribed: residents who unsubscribed from invitation emails
How to Enable Automatic Recurring Portal Invitations
This article will show Association Managers how to enable Recurring Bulk Portal Invitations. Managers can configure two different options for recurring portal invitations. Recurring Invitations for all Current and New Associations Recurring ...
ComWeb Portal Login Troubleshooting
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How to Invite an Individual Resident
If a homeowner missed an invitation to the portal, if you have a new homeowner, or you just need to re-invite, you can invite an individual homeowner to your association's ComWeb Portal. Login to the ComWeb Portal by navigating ...
How to Register for the ComWeb Portal
This article will show you how to complete the Portal Registration Process on ComWeb Portals. There are two ways to register depending on the information your property manager collected. Register via Email: If your property manager has your email on ...
Add or Invite an Employee
Add an Employee Employees may be granted administrative access to the Portal. Some accounting software partners pass the employee records over to the portal; these synced employees will have an existing record, so you can skip down to Invite an ...