How to Send Emails/Eblasts to Members of your Community

How to Send Emails/Eblasts to Members of your Community

This article will cover steps to create an eblast communication. You must be logged in using an administrative account in order to perform these steps. 

Before an eblast can be sent, the following must be formatted

  1. Click on the Welcome Drop Down Menu.
  2. Select Communication from the drop down. You will land on the Manage Communications sub-tab within the administrative side of the website. 
  3. Click the +Create New Communication button.

  4. On the Properties tab...
    1. Select the Sender and Distribution List from the drop down menus. 
    2. Type in the Subject Line

  5. On the Content tab...
    1. Select your Template or Blank Page from the drop down and click the Use button
    2. Input your message and format as desired. Click here to learn how to properly insert images.
    3. Repeat for Header and Footer tabs

  6. Preview your email by clicking the Preview Communication button toward the bottom of the page. Test the links, check formatting, etc. 
  7. When you are satisfied with your email click the Send Communication button. This will open a pop-up window.
    1. You can send a test message to the email associated with your account by clicking the Send Test Email to your@email.ext button
    2. Click the Confirm Send Email button to blast the email to member of your selected distribution list. 

    • Related Articles

    • Troubleshooting Email Delivery Issues

      If you have a Homeowner who is not receiving eBlasts from the website, there are a few things you may check to discover the cause. Ensure Member is Subscribed to the Distribution List (DL): Go to Welcome Drop-Down and select Membership. In the second ...
    • Manage Email Senders

      Many areas of the website use the senders that are created on the site to generate emails, form submissions, and general notifications. In order to set up or manage these senders, you will need to follow these steps:  Select the Welcome drop down ...
    • Managing Aliases on Your Domain Email

      To add, modify, or delete an email alias, you must have administrative access on your domain email account. Email aliases are addresses that are not connected to an account. They cannot be logged into, and there is no storage area on the email server ...
    • Suspend Email Account

      Occasionally a resident will ask to be "taken off the list" or unsubscribed from the website. Use the Suspend Email Account module found in the Communications Area. Once suspended, the site will not send emails of any kind to that address. Should ...
    • Accessing your Domain Email Hosted by ComWeb

      This article will cover all of the different ways you can access or configure your new domain email hosted by ComWeb.  First, some basic definitions Email User Account - This is a "real" email account. You can send and receive emails from this ...