Managing Users on Your Domain Emails

Managing Users on Your Domain Emails

To add, modify, or delete an email user, you must have administrative access on your domain email account.

Email user accounts are true email accounts where a user may log in, storage messages, and respond directly from that email address. They are most useful for associations that will communicate from that account instead of simply forwarding it to another address.

To see instructions on how to create a new email account, click here for complete instructions.

Updating an Existing User Account

  1. Once logged in, click the Domain Settings icon (gear with globe in bottom-left hand corner)
  2. In the left-hand menu, select Accounts
  3. While in the Users category, double click on the email user you would like to update
  4. If you are changing the person who uses the account, locate the Forwarding section
  5. Update the Forwarding Address to the correct email
  6. In the Temporary Password section, you can issue a temporary password for the user that will allow access so they may set a new password once logged in. You may also Extend the temporary password to allow for more time
  7. In the User area, update the Recovery Email Address to allow the individual a backup email in case they forget the login information
  8. Finally, click Save

Deleting an Existing User Account

  1. Once logged in, click the Domain Settings icon (gear with globe in bottom-left hand corner)
  2. In the left-hand menu, select Accounts
  3. While in the Users category, double click on the email user you would like to update
  4. Click the Delete button
  5. Confirm you would like to permanently Delete the user


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